Privacy Policy
Last Updated: 11-09-2024
Welcome to Cybernex Product. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.
Information We Collect
When you use our website or make a purchase, we may collect the following types of personal information:
- Full Name: To identify you and process orders.
- Email Address: To communicate with you regarding your orders, updates, and promotions.
- Mobile Number: To contact you about your orders and for customer support purposes.
- Address: To process and deliver your orders accurately.
- Contacts: Used for chat-related queries in the chat section.
- ANDROID DEVICE_ID: Collected upon user consent to improve app functionality and enhance security.
- Internal Storage Access: Accessed upon user approval, to store and retrieve data necessary for app operation and user experience.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To send you order confirmations, updates, and promotional offers (if you have opted in).
- To improve our website and services based on user feedback.
- To enhance app security and functionality by utilizing the ANDROID DEVICE_ID.
- To enable storage of app-related data securely on your device through internal storage access, improving user experience.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us remember your preferences and track your usage patterns. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Call Us: +971 563228528 or +971 502520907
Email: mail@v-oceantrade.com
Main Distribution Warehouse: Shenzhen-China, Dubai-UAE, Mumbai-India
Our Presence in: China, India, UAE, Ghana, DRC, Senegal
Our Distributor in: Kenya, Tanzania, Uganda, Bahrain
Thank you for trusting Cybernex Product with your personal information.